LEGAL

Privacy Policy

We are committed to protecting your personal information and handling it with care. This policy explains what we collect, how we use it, and your rights.

Information We Collect

When you visit our store or place an order, we may collect: your name, email address, shipping and billing address, payment information, and information about how you browse and interact with our website.

How We Use Your Information

We use the information we collect to process and fulfil your orders, communicate with you about your order status, respond to your enquiries, improve our website and services, and send marketing communications where you have opted in.

Cookies

We use cookies to help operate our store, remember your preferences, and understand how visitors use our website. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our store.

Analytics

We use analytics tools to understand how visitors interact with our website. Data collected for analytics is typically anonymised or aggregated. We use this information to improve the shopping experience on our site.

Payment Providers

All payment processing is handled by our third-party payment providers. These providers collect and process your payment information directly and are governed by their own privacy policies. We do not store your full card details on our servers.

Marketing Communications

If you opt in to receive marketing emails, we may contact you with information about new products, promotions and seasonal content. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Third-Party Services

Our store operates on Shopify. We may also use other third-party services for logistics, marketing and analytics. Each of these services operates under its own privacy policy. We encourage you to review their policies where relevant.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order and transaction data may be retained for legal and accounting purposes.

Your Privacy Rights

Depending on where you are located, you may have certain rights relating to your personal data, including the right to access, correct, delete or restrict the processing of your data. To make a request, please contact us.